To reach the hotel staff, please find the details for each department below:
Reception
Email: bikini@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Reservation
Email: reservas@universalhotels.es
Phone: +34 971 71 17 46
Toll-Free #: Not available
SMS: Not available
Events
Email: grupos@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Reception
Email: bikini@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Reservation
Email: reservas@universalhotels.es
Phone: +34 971 71 17 46
Toll-Free #: Not available
SMS: Not available
Events
Email: grupos@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available
We offer 2 rate plans:
- Bed & breakfast
- Half board: Breakfast & dinner (It is not possible to exchange dinner for lunch).
Drink list: here
Upgrade possible at check-in only, upon availability & paying the difference.
- Bed & breakfast
- Half board: Breakfast & dinner (It is not possible to exchange dinner for lunch).
Drink list: here
Upgrade possible at check-in only, upon availability & paying the difference.
Children are welcome.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 13 years old (50% of adult price).
Adult rate applies from 14 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
Click here for more details.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: bikini@universalhotels.es.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 13 years old (50% of adult price).
Adult rate applies from 14 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
Click here for more details.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: bikini@universalhotels.es.
We are located 100 m away from the beach.
The beach is public and it is patrolled by lifeguards.
The main services available are: sun loungers, parasols, bar, restaurant, beach towels, nautical base & activities for kids.
Pets are not allowed in this area.
This is a safe swimming area.
Platja de sant Llorenç
Carrer Platja, Sant Llorenç des Cardassar, España
The distance is 0.2 km from the property
Directions
The beach is public and it is patrolled by lifeguards.
The main services available are: sun loungers, parasols, bar, restaurant, beach towels, nautical base & activities for kids.
Pets are not allowed in this area.
This is a safe swimming area.
Platja de sant Llorenç
Carrer Platja, Sant Llorenç des Cardassar, España
The distance is 0.2 km from the property
Directions
We offer private and shuttle airport transfer options. Discover the options available for your dates.
For more info, click HERE.
For more info, click HERE.
Have a look at our swimming pool details below:
•Swimming pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open from 28-APR to 22-OCT
- Non-heated
- No age restriction
- Size: L:15 M, W:6 M, D:170 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 45 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
•Swimming pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open from 28-APR to 22-OCT
- Non-heated
- No age restriction
- Size: L:15 M, W:6 M, D:170 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 45 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
We have 108 rooms.
(Room types for maximum 2 pax)
Single Room: 4 rooms
• Surface: 15 to 15 m²
• Max occupancy per room: 1 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV
In room smoking is not allowed
Standard room: 56 rooms
• Surface: 18 to 18 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 queen size bed , TV
In room smoking is not allowed
Room with pool view: 48 rooms
• Surface: 18 to 18 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 queen size bed , TV
In room smoking is not allowed
(Room types for maximum 2 pax)
Single Room: 4 rooms
• Surface: 15 to 15 m²
• Max occupancy per room: 1 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 1 king size bed , TV
In room smoking is not allowed
Standard room: 56 rooms
• Surface: 18 to 18 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 queen size bed , TV
In room smoking is not allowed
Room with pool view: 48 rooms
• Surface: 18 to 18 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 1 queen size bed , TV
In room smoking is not allowed
Our team speaks English, German and Spanish.
Definitely, Universal Hotel Bikini has 2 restaurants:
• Restaurant Buffet:
• International, Buffet
• Open 7/7.
• Closed from 25-OCT to 22-APR.
• Opening times:
• Lunch: from 13:00 to 14:30.
• Dinner: from 18:30 to 21:30.
Restaurant Buffet drink list
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Snack Bar:
• International, Casual Dining
• Open 7/7.
• Closed from 28-APR to 22-OCT.
• Opening times:
• from 13:00 to 14:30.
• Price range: $
Restaurant Snack Bar drink list
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 40 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
• Restaurant Buffet:
• International, Buffet
• Open 7/7.
• Closed from 25-OCT to 22-APR.
• Opening times:
• Lunch: from 13:00 to 14:30.
• Dinner: from 18:30 to 21:30.
Restaurant Buffet drink list
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Snack Bar:
• International, Casual Dining
• Open 7/7.
• Closed from 28-APR to 22-OCT.
• Opening times:
• from 13:00 to 14:30.
• Price range: $
Restaurant Snack Bar drink list
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 40 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
We offer private and shuttle airport transfer options. Discover the options available for your dates: here
To complete your online check-in please click here
We are sorry, we don't have a parking lot.
Most of our guests park on the street. It is free 24/7.
The closest parking space:
• Parking Públic
• Av. del Bon Temps, 3, 07560 Sant Llorenç des Cardassar, Illes Balears, Spain
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
Most of our guests park on the street. It is free 24/7.
The closest parking space:
• Parking Públic
• Av. del Bon Temps, 3, 07560 Sant Llorenç des Cardassar, Illes Balears, Spain
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
You are able to check in anytime after 14:00.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.
Bed guards for children are not available.
Mattresses:
• Mattress type: Innerspring, Latex.
Pillows:
• Pillow type: Synthetic.
Mattresses:
• Mattress type: Innerspring, Latex.
Pillows:
• Pillow type: Synthetic.
All our hotels offer free baby cots, and microwave & high chairs in the restaurant.
Note that there is always a fridge/minibar to store baby food.
Except for Universal Florida and Cabo Blanco which are adult-only.
To make a request please contact the hotel by email.
Note that there is always a fridge/minibar to store baby food.
Except for Universal Florida and Cabo Blanco which are adult-only.
To make a request please contact the hotel by email.
The front desk is open 24/7
Feel welcome to make your requests here
- Standard Double room & Single room: side sea view
- Pool view double room: Pool view
- Pool view double room: Pool view
• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservas@universalhotels.es with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
To confirm your reservation, please send an email to: reservas@universalhotels.es with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Available for free:
• Bathroom towels
changed every day
Pickup: Front desk
At an extra charge:
• Pool towels 3 EUR per day
Pickup: Front desk
• Beach towels 3 EUR per day
Pickup: Front desk
• Bathroom towels
changed every day
Pickup: Front desk
At an extra charge:
• Pool towels 3 EUR per day
Pickup: Front desk
• Beach towels 3 EUR per day
Pickup: Front desk
Our hotel is part of Universal Beach Hotels.
- Star rating: 3 stars.
- Service category: Midscale.
More info here
- Star rating: 3 stars.
- Service category: Midscale.
More info here
To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: reservas@universalhotels.es with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: reservas@universalhotels.es with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: reservas@universalhotels.es with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
• If you have booked directly with the hotel:
Please send an email to: reservas@universalhotels.es with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: reservas@universalhotels.es with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: reservas@universalhotels.es with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
We do not have a loyalty program.
However, booking directly on our website enables you to benefit from
- Best Price Guarantee + 5% discount compared to the rates available on 3rd parties.
- Welcome gift
- Semi-flexible booking conditions.
- A guest space on our website to manage your booking: here
However, booking directly on our website enables you to benefit from
- Best Price Guarantee + 5% discount compared to the rates available on 3rd parties.
- Welcome gift
- Semi-flexible booking conditions.
- A guest space on our website to manage your booking: here
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
- Welcome gift
- Wi-Fi
Advantages:
- Direct communication
- Pre check-in online
Discounts:
- 5% for members
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
- Welcome gift
- Wi-Fi
Advantages:
- Direct communication
- Pre check-in online
Discounts:
- 5% for members
We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.
To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.
To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone
We are open from 11-APR-25 to 26-OCT-25.
Our latest renovation program was concluded on April 2024.
Our latest renovation program was concluded on April 2024.
We love to work with travel agents please join our travel agent platform to benefit from special rates and commissions: here
Discover special offers here
If you would like to make a gift voucher, please contact reservas@universalhotels. es
- No special rates for residents
If you would like to make a gift voucher, please contact reservas@universalhotels. es
- No special rates for residents
There is no minimum stay at our property
5% discount for stays of 7 nights or more. This offer only applies to a selection of Universal Hotels: Marqués, Aquamarin, Romántica and Florida Magaluf.
Other properties do not offer long stay discounts.
Other properties do not offer long stay discounts.
-Our prices vary according to occupancy and increase as the hotel fills up. Early bookers will get better rates. Feel free to ask me to show you availability for your dates.
Unfortunately, day use/ day passes are not available.
Check-out must be before 12:00 except in Hotel Florida Magaluf, Universal Hotel Cabo Blanco - Adults Only and Universal Hotel Neptuno - Adults Only where it is 11.00.
Late check-out subject to availability and upon payment of a supplement.
After check-out you can still enjoy the hotel public areas and pools.
Late check-out subject to availability and upon payment of a supplement.
After check-out you can still enjoy the hotel public areas and pools.
Late check-out is only possible on request and subject to availability. Please contact the hotel 48 hours prior to departure for more information.
Secure luggage storage is available for all our guests for free before check-in and after check-out.